MANZILINI SOLUTIONS

(Trading as “Manzilini”)

PRIVACY POLICY

Effective Date: 17 February 2026

Jurisdiction: Republic of Kenya

1. Introduction

Manzilini Solutions (“Manzilini”, “the Company”, “we”, “our”, or “us”) operates a digital real estate platform, including a mobile application, website, and Property Management System.

This Privacy Policy explains how we collect, use, store, process, and protect personal data in accordance with the Data Protection Act, 2019 of the Republic of Kenya.

By accessing or using our platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Identification Information

• Full name
• Phone number
• Email address
• National ID or Passport number
• Physical address

2.2 Property Information

• Property ownership details
• Rental information
• Listing details
• Transaction records

2.3 Account Information

• Login credentials
• Platform activity data
• Communication records

2.4 Financial Information

• Payment details
• Commission records
• Transaction history

3. Purpose of Data Collection

We collect and process personal data for the following purposes:

• Creating and managing user accounts
• Facilitating property rentals and sales
• Managing agents and commissions
• Verifying ownership and preventing fraud
• Processing payments
• Complying with legal and regulatory obligations
• Improving platform functionality and services

4. Legal Basis for Processing

We process personal data based on:

• User consent
• Performance of contractual obligations
• Compliance with legal obligations
• Legitimate business interests

5. Data Sharing

We may share personal data with:

• Landlords and tenants involved in transactions
• Authorized agents
• Payment service providers
• Legal or regulatory authorities where required by law

We do not sell personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure system access controls
• Role-based authorization
• Monitoring and audit procedures
• Data protection safeguards

7. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfill contractual and business obligations
• Comply with legal requirements
• Protect legitimate business interests

8. User Rights

Under the Data Protection Act (Kenya), users have the right to:

• Access their personal data
• Request correction of inaccurate information
• Request deletion of personal data (subject to legal limitations)
• Withdraw consent
• Object to certain processing activities

Requests may be submitted through official Company contact channels.

9. Cookies and Digital Tracking

Our platform may use cookies and analytics tools to enhance user experience and improve system performance.

10. Amendments

We reserve the right to amend or update this Privacy Policy at any time. Updated versions become effective upon publication on the platform.

11. Contact Information

Manzilini Solutions

Republic of Kenya

Email: info@manzilini.com

Phone: +254118723979